Faqs

We make a range of frozen dumplings, buns, and bao — from classic flavours to new creations for Kiwi taste buds. They’re quick to cook, full of flavour, and perfect for sharing at home.

All OCF products are proudly made right here in New Zealand, using quality ingredients and recipes inspired by Asian food traditions.

Yes! We never use artificial preservatives or MSG. Just real ingredients, made with care, so you can feel good serving them to your family.

Always cook straight from frozen — never thaw.

• Buns: Steam only for soft, fluffy results.
• Regular dumplings: Can be steamed, boiled, or pan-fried.
• Air Fryer Edition dumplings: Made especially for the air fryer — that’s where they turn out best.

Whichever way you cook them, make sure they’re fully cooked and piping hot before serving.

For the best results, keep the dumplings frozen while separating. Take the bag straight from the freezer and, with the tray side facing down, tap it firmly on the counter a few times. Then open the bag — if any dumplings are still stuck together, gently tap their bases against each other or use the back of a spatula to loosen them. This helps break the ice without damaging the dumplings.

You’ll find us in New World and Pak’nSave stores across New Zealand and in Farro stores across Auckland. We’re also available through selected retailers and online via our website.

Yes — you can order directly from our website for click & collect from our factory shop or for home delivery. We deliver everything in our temperature controlled frozen truck so your purchase is kept frozen and fresh.

Use this text to share the answer to the question with your customers.

Didn’t find what you need? We’re always happy to help — just head to our [Contact Us] page and send us a message.