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Privacy policy

At Old Country Food, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. What We Collect

When you visit our website, place an order, or sign up for our newsletter, we may collect the following information:

  • Name and contact details (email, phone number, address)
  • Billing and delivery information
  • Order history and preferences
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

When you visit our website, place an order, or sign up for our newsletter, we may collect the following information:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Improve our products, services, and website
  • Send you updates, special offers, or newsletters (if you've opted in)
  • Comply with legal and regulatory obligations

3. Payment Security

All transactions are processed securely via trusted third-party payment providers. We do not store your full payment details on our servers.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and collect anonymous data for site analytics. You can adjust your browser settings to manage cookie preferences at any time.

5. Third-Party Services

We may use third-party platforms (e.g., courier services, payment gateways, analytics tools) to operate our website and deliver orders. These services only access your data as necessary and are bound by their own privacy obligations.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of marketing communications at any time

7. Data Storage

We store your data securely and only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

8. Contact Us

If you have any questions about your privacy or wish to update your details, please contact us at:

PHONE

+64 21 963 862

EMAIL

info@oldcountryfood.co.nz

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Last updated: May 2025